Ask the user to redock and resend the file to you.

If your program crashes when you attempt to load or convert a dss file it is possible that the file is corrupt. If the recorder supports other open formats (like mp3) it is always better to use them. The only work-around that we can suggest is to make sure that the person sending you the files is using SP mode on the recorder. m4p extension is AAC purchased from Apple's Music Store (iTune) and is protected by a Digital Rights Management scheme.ĭSS is a proprietary format, not an open standard, and unfortunately some of the newer recorders don't implement DSS in a way that is compatible with our software.

Our software does not support M4P format files. iTunes/aac/m4p files do not load properly Download the relevant wav sample and open it with Windows Media Player. Otherwise the easiest way to auto-install a codec is to open a wav file encoded with the same format with Windows Media Player. The easiest option is to ask the person sending the files to use a more common codec (we recommend GSM6.10). The person who is sending or creating the dct file has probably selected a codec you don't have installed on the machine. You can check for DRM protection by loading the file into Windows Media Player and then looking under the license tab in the file's Properties when the content is protected there will be a message to this effect.

If the files still won't work, then they are probably copy-protected by Digital Rights Management (DRM). Go to select the 'Custom Install' option, and see if 'DirectX' is listed in the software list. See The ACM Codecs Page for more information.Īlso, please check that you have the latest DirectX installed. If the wav file is a ATRAC recording you might need to install the Sony plugin. Try opening the file with Windows Media Player - sometimes Microsoft installs codecs 'on-demand', which means that they download when Media Player wants them. The ACM codecs are installed with Windows, but not all codecs are installed on all computers. wav file you might need to install the correct ACM codec. Wav / DCT Audio Compression Manager Codecs.I have a file of a format not covered by any of the previous questions - this format does not load properly in your software.CDA files / Audio CD files do not load properly.OMA / OMG / ATP files do not load properly / Only the first 1.01 minutes of my OMA / OMG / ATP file gets converted.Sony msv or dvf files do not load properly.Vox or raw files sound too fast or too slow.Real Audio files (ra or ram) do not load properly.iTunes/aac/m4p files do not load properly.File Formats Technical Support Solutions to Common Problems

Camrec Player For Windows